Pull the tab on the end of the print cartridge to remove the entire length of the seal.Ĭheck the print cartridges for leaks, gouges, and broken plastic.Ĭheck the imaging drum on each print cartridge for contamination, marks, scratches, excess toner, or any other obvious damage.ĭo not touch the green roller (imaging drum) on the bottom of the print cartridge. If the print cartridge seal is in place, remove it. To each print cartridge, grasp the handle, and then pull straight out to remove it. Pull out the print cartridge drawer completely, if your printer has one. Open the print cartridge door completely. What happens when you try to make a copy from your printer? Does the issue persist?Ĭheck the print cartridges for sealing tape and any damage

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